Frequently Asked Questions
Everything you need to know about your personalized jewelry experience.
How long does it take to process my personalized order?
Since each piece is custom-made to your specifications, please allow 5 to 10 business days for production before your order is shipped.
What shipping methods do you offer?
We offer Standard, Expedited, and Overnight shipping options. Delivery times vary based on your location and the shipping speed selected at checkout.
Can I return a personalized item?
Because personalized items are unique to you, they cannot be returned for a full refund. However, if there is a manufacturing defect or error, we will gladly replace the item within 30 days.
What materials are used in Limoges Jewelry products?
We use high-quality materials including Sterling Silver, 10K and 14K Gold, and premium simulated or genuine gemstones as specified in each product description.
How do I find my correct ring size?
We provide a printable ring sizer on our website to help you find the perfect fit. We recommend measuring your finger at the end of the day for the most accurate size.
How should I care for my jewelry?
To maintain the brilliance of your jewelry, avoid contact with harsh chemicals, perfumes, and lotions. Clean gently with a soft cloth and store in a dry place when not in use.